Claims Validation Service

Our validation service is aimed at domestic and commercial property and motor insurers. Correct evaluation of the breakdown/loss enables the correct application of policy cover prior to the provision of a specification and realistic market rate, which assist in combating fraud, exaggeration and betterment. Our ability to settle on-site and excellent customer service will reduce follow-up work, minimise the life of the claim and increase customer satisfaction.

Key Product Features

• Excellent service levels that may be tailored to suit your own individual requirements
• Correct evaluation of the cause of breakdown, with access to roofs as required.
• Where policy cover exists, the provision of the correct specification to mitigate the loss and return the policyholder to their pre-loss position.
• Calculation of a realistic markets rate for the specification provided
• Risk improvement advice highlighting any factors that might give rise to future claims
• Liaison with contractors as required
• Thorough communication of our findings to the policyholders full understanding, with the aid of digital images,
• Assist the policy holder in acquiring a contractor where circumstances warrant
• On site settlement (when instructed on a delegated authority basis)
• Management information that may be tailored to suit your own individual requirements.

Benefits

• Independent – therefore no conflict of interests and no presentiments on the part of the policyholder
• Avoid sanctioning fraudulent claims or non-legitimate claims submitted in error
• Combat betterment and exaggeration
• Achieve realistic settlements
• Minimise the life of the claim
• Minimise follow-up work
• Avoid on-going liabilities
• Substantial savings