Services

Imperial Consultants are experts in this field with over 20 years experience of delivering services to the UK insurance industry. The business can offer insurance companies and their clients the following services on a national basis.

 

• Independent validation of property damage claims - all peril types
• Correct evaluation of breakdown of damage resulting in correct decision regarding the operation of a policy peril
• Thorough explanation of surveyors findings to customers on-site to ensure full understanding of the decision on their claim
• Accurate scoping of required building work to mitigate loss and put the customers property back to its pre loss position
• Calculation of realistic local market rates for building repairs covered
• On site discussion with Customers regarding their options for claims settlement
• Repudiation of non-valid claims on-site, clearly explaining to customers why their claim is not covered
• Detailed roofing surveys identifying cause of damage
• Liaison with insurers preferred to building contractors and restoration service providers to provide a fulfilment service
• independent audit and arbitration service
• Desktop claims handling
• Subsidence Repair - Soon to be launched